LLAMAR (412) -204-7239

SoulFusion Cuisine
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LLAMAR (412) -204-7239

SoulFusion Cuisine

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filler@godaddy.com

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Terms and Conditions

 

Pricing & Payment

Event pricing is determined by menu selection, guest count, event duration, and any additional services requested. A non‑refundable deposit of 10%–30% is required at the time of booking to secure your reservation. The remaining balance must be paid in full 48–72 hours prior to the event. Late payments may result in cancellation or additional fees. Supplemental charges may apply for last‑minute changes, overtime, or special requests. Accepted payment methods include cash, check, and electronic transfer. Please note that returned checks will incur a $35 fee.

Cancellations & Refunds

All cancellations must be submitted in writing. Deposits are non‑refundable. Cancellations made within three (3) days of the event will incur a 50% charge; cancellations within twenty‑four (24) hours of the event are subject to the full balance. Postponements will be reviewed on a case‑by‑case basis and are subject to availability. While these policies are standard, exceptions may be considered at the sole discretion of the Caterer depending on timing and circumstances.

Menu & Dietary Restrictions

Clients are responsible for disclosing all dietary restrictions and allergies at the time of booking. The Caterer cannot be held liable for allergic reactions if notification is delayed or if guests fail to disclose relevant information. All food is prepared fresh and should be consumed within four (4) hours of service. Once food has been served, the Caterer is no longer responsible for its handling or safety; responsibility lies with the Client and guests, in accordance with Pennsylvania food safety regulations.

Setup, Service & Liability

The Caterer will arrive 30–60 minutes prior to the event for setup, depending on venue access and service requirements. Breakdown will begin at the agreed time following the event. The Client must ensure proper venue access during these times. The Caterer maintains general liability insurance as required by Pennsylvania law and is not liable for damages, injuries, or losses resulting from unforeseen circumstances beyond their control, including acts of nature, venue malfunctions, or third‑party interference. The Client agrees to indemnify and hold harmless the Caterer against claims arising from guest conduct, venue conditions, or failure to disclose relevant information.

Return and Refund Policy

Deposits


All deposits are strictly non‑refundable. Deposits secure your event date and cover initial planning and administrative costs.

Cancellations

  • More than 14 days before the event: Client may cancel in writing and will receive a refund of any payments made beyond the deposit.
  • 7–14 days before the event: 50% of the total event cost will be retained by the Caterer.
  • Within 7 days of the event: 100% of the total event cost is due and non‑refundable.

Postponements

Postponements are considered on a case‑by‑case basis and subject to availability. Deposits will be applied to the rescheduled date if approved.

Special Circumstances

Refunds or credits outside of this policy may be considered at the sole discretion of the Caterer, depending on timing and circumstances.

Client Responsibility

The Client is responsible for providing accurate event details, including guest count, venue access, and dietary restrictions. Failure to disclose or changes made after booking may result in additional charges and are not grounds for refund.


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